Informing valued customers

We would like to inform you that the loan services at AEON branches will be suspended for the time being. For more information, please leave a message in the Chat Function of AEON Mobile Application.

We will let you know when the service will be resumed. We apologize for any inconvenience.

AEON Microfinance (Myanmar) Co.,Ltd.

January 13th is the public holiday, we would like to inform you that the working hours of AEON Company will be suspended for that day.

AEON Microfinance (Myanmar) Co.,Ltd.

January 4th is the public holiday, we would like to inform you that the working hours of AEON Company will be suspended for that day.

AEON Microfinance (Myanmar) Co.,Ltd.

November 28th and November 29th are the full moon day of Tan Saung Daing and Tan Saung Daing public holidays, we would like to inform you that the working hours of AEON Company will be suspended for that day.

October 31st and November 1st are the full moon day of Thidingyut and Thidingyut public holidays, we would like to inform you that the working hours of AEON Company will be suspended for that day.

AEON Microfinance (Myanmar) Co., Ltd.

  1. AEON Microfinance (Myanmar) confirms that COVID-19 positive case was found in one employee working at AEON Microfinance (Myanmar) Co., Ltd., Pearl Condo Office, Kabaraye Pagoda Road, Bahan Township, according to the laboratory result informed through Dala Hospital by Ministry of Health and Sports (MOHS) on 27th September 2020. That employee has been working from home since 5th September 2020 as per the Company preventive measure.
  2. Contact tracing has been carried out for the employees who are close contact with the positive case. There are no other staff who have any symptoms of COVID-19 as of 27th September 2020. However, we will assist and support the Ministry of Health and Sports for contact tracing, and Company is supporting the employee till s/he will recover fully.
  3. In order to ensure the well-being of our customers, partners, and employees, AEON Microfinance (Myanmar) Co.,Ltd. has been complying with the guidelines of the Ministry of Health and Sports. Our actions taken since February 2020 include distribution of masks, face shields, gloves, and sanitizers to employees and measure temperature daily as well as for all customers coming into our counters to measure temperature and ensure customers wear masks followed by utilization of sanitizer. In addition, all of our counters are equipped with the counter shields since the COVID-19 cases increased in the region.
  4. AEON Microfinance (Myanmar) Co., Ltd. prioritizes health and safety of our customers, partners, and employees as our principles. We will continuously follow all preventive measures given by the Government and the Ministry of Health and Sports. For any queries please contact us through our AEON Mobile Application as we are taking preventive measures to close our call center at this period.

AEON Microfinance (Myanmar) Co., Ltd.

Dear valued customer,

We would like to inform that all the branches of AEON Microfinance (Myanmar) Co., Ltd will be temporary closed to prevent the spread of COVID-19 as follow. We apologize for any inconvenience.

AEON Branches Application Counter Loan Disbursement Counter
Close Resume Close Resume
Pearl Condo 21st September’ 2020 Announce again 21st September’ 2020 Announce again
Sakura Tower Branch
Space Yankin Condo Branch
Mandalay Branch Temporarily suspended Temporarily suspended
Thanlyin Branch
Shwe Pyi Thar Branch

AEON Microfinance (Myanmar) Co., Ltd.

Dear valued customer,

We would like to inform our valued customers that our operation hour will be changed on Full Moon Day of Warso (Dhama-satt-kyar Day) as below schedule. We apologize for any inconvenience.

Closing Date Resume Date
A Hotline 3rd August 2020 4th August 2020

 

AEON Loan Counters Application Counter Loan Disbursement Counter
Close Resume Close Resume
Pearl Condo 31st July ~ 3rd
August 2020
4th August 2020 31st July ~ 3rd
August 2020
4th August 2020
Sakura Tower
Space Yankin Condo
Mandalay
Thanlyin 31st July, 1st August &
3rd August 2020
2nd August 2020
4th August 2020
Temporary
Suspend
Temporary
Suspend
Shwe Pyi Thar

AEON Microfinance (Myanmar) Co., Ltd.

We would like to inform our value customer that one of AEON’s payment channel NearMe agent will change service charges from 200MMK to 500MMK to AEON repayment customer on 1st June’2020. Service Charges is not collected by AEON.

Dear valued customer,

We would like to inform our valued customers that our operation will be suspended as below schedule according to government directive to prevent the spread of COVID-19, which is currently considered a global epidemic.Resume date will be changed as per the situation and if any changes or update information we will announce again. For further enquiry in this moment please leave your message at Mobile App Chat System and AEON Facebook chat box, we will reply back as soon as we can. If there any delay please forgive and we do apologize for any inconvenience.

Suspension Effected Date Resume Date
S-Loan Service 3rd April’2020 1st June’2020
AEON Branches 4th April’2020
Customer Service Hotline 6th April’ 2020 Resumption to be announced soon

AEON Microfinance (Myanmar)Co., Ltd.