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AEON strives to conduct innovative and sound management practices that result in high returns for its shareholders.
At AEON, we maintain close dialogues with our shareholders, so that we can resolve their concerns about managerial issues.

We believe that our shareholders are managerial partners. We respect the resolutions adopted at the annual shareholders’ meeting, as well as each individual shareholder’s opinion, and we incorporate them in our daily management activities in our efforts toward “Customer Satisfaction.”

At AEON, our goal is to achieve sound growth and high shareholder return through innovative business practices focused on the

We believe that focusing on “Customer Satisfaction” leads to sound growth, which in turn leads to high returns for our shareholders. “Customer Satisfaction” drives us to find new and innovative ways to serve our customers.

At AEON, we keep fair and accurate accounting records, disclosing management results without false manipulation.

We retain independent auditors to verify the accuracy of our financial statements and other accounting records. We report the results of our business to our shareholders without false manipulation, maintaining a high standard of corporate transparency.

At AEON, we comply strictly with all rules regulating the buying and selling of marketable securities.

We maintain a high degree of transparency in all of our securities transactions, taking great care to avoid even the appearance of impropriety.

At AEON, we disclose information promptly and accurately,and respond to events in a forthright manner.

We pledge that if we are ever involved in an accident or unfortunate incident, we will immediately disclose this information to the public, and we will take appropriate action without regard to where the responsibility may lie.

AEON respects innovative business partners who help the company achieve its objective of
The term
At AEON, we cooperate with our business partners,all of whom are important to us, moving forward together to develop innovative business models that will open the gate to the next era.

We cultivate strong relationships with our partners, together pursuing innovative business practices, better products, better services, and our mutual success.

At AEON, we clearly document agreements with business partners, and strictly follow the letter of such agreements.

We maintain equality with our business partners, connected through formal agreements. Both parties strictly adhere to all agreed-upon contract provisions.

At AEON, we respect business partners whose top priority is safety and customer peace of mind/assurance.

We and all of our business partners share the common goal of “Customer Satisfaction.” If the smallest doubt exists regarding the safety or trust of a product or service, we work with our business partners to promptly ascertain the nature of the concern and resolve the issue.

At AEON, we require our business partners to comply with both the letter and spirit of international standards and to practice them fully.

AEON complies with and respects all generally recognized international standards, including those related to ISO, labor, environmental conservation, and quality management. We also require our business partners to strictly observe these same standards.

At AEON, we do not tolerate the acceptance of gifts, money,or special favors from our business partners.

We select business partners based on their ability to offer better products and services at fair prices. Individuals do not accept any gifts, money, or special treatment from a business partner designed to secure our business in any situation. All efforts must go toward benefits to the customers.

AEON endeavors to provide its customers withassurance and trust in their daily lives, in keeping with the view that
At AEON, our first priority is to ensure customer safety. Our customers enjoy a level of assurance only AEON can offer.

We always conduct all of our business activities (products, services, hygiene, facilities, information, etc.) with customer safety as the top priority. If there is the smallest doubt regarding customer safety, we will promptly ascertain the nature of the concern and work to resolve the issue.

At AEON, we keep our promises to our customers, always behaving with integrity.

We take personal responsibility to uphold the promises in our flyers and in advertisements concerning deliveries and repairs with all of our customers. If any incident or business problem should arise, we will disclose faithfully all relevant information and respond if there are further questions.

At AEON, we offer high-quality products and services at reasonable prices.

We strive to offer high-quality products and services so our customers can enjoy enriched lives. At the same time, we are actively engaged in re-inventing our business practices so we can offer our products and services at even lower prices. At AEON, our goal is to be the retailer that leads the way in offering customers high-quality products at reasonable prices.

At AEON, we wrap our products and services in a warm greeting and a friendly smile.

In addition to products and services, AEON customers can always look forward to a pleasant greeting and a caring, friendly smile. When we greet customers in our store, in our offices and over the phone, they will know what we mean when we say “AEON friendliness.”

At AEON,  the voice of the customer gives management its direction, and we strive to address customer desires in all business practices.

We consider all customer opinions, requests, and complaints to be the starting point for management decisions. We gratefully listen to and acknowledge our customers’ voices as a valuable contribution to our uniqueness, and we work to quickly react to their input.

AEON aims to set an example as a good corporate citizen,working together with the community for its growth and the improvement of quality of life.
At AEON, we promote management practices that are in step with the local community.

We believe that AEON forms a “partnership” with the local community. We proactively exchange information with local partners about the lifestyles of our customers in the community, reflecting local community values in our business practices.

At AEON, we respond to the needs of the local community, and provide a place where people can come together.

We conduct business that anticipates the wide variety of our customers’ lifestyle needs, offering high-quality products and services, in convenient and pleasant facilities. At the same time, we provide a place for the local community to gather for educational and information-sharing opportunities.

At AEON, we work in partnership with the local community to promote environmental conservation activities.

We endeavor to bring about clean streets with lush greenery, and support a recycling society by reusing resources and reducing the amount of garbage we produce to as great an extent as possible. Our objective is to be the leading corporation working beyond local and national borders, showing the world how to preserve our beautiful planet Earth.

At AEON, we actively support volunteer activities together with the citizens of local communities.

We actively support welfare and other volunteer activities, working together with others in the local community who share the AEON philosophy. We believe that both locally and internationally, contact and interaction with others is an important, worthwhile activity.

At AEON,  we respect the culture and traditions of local communities, offering support whenever and wherever we can.

We respect the oral traditions and culture handed down over generations in individual local communities. We support local efforts to discover and preserve these valuable cultural links with the past.

1. ÆON people are always grateful to the many other
            individuals who provide support and help, never
            forgetting to act with humility.
2. ÆON people value the trust of others more than anything
            else, always acting with integrity and sincerity in all situations.
3. ÆON people actively seek out ways to
            exceed customer expectations.
4. ÆON people continually challenge themselves to
            find new ways to accomplish the ÆON ideals.
5. ÆON people support local community growth,
            acting as good corporate citizens in serving society.

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